Shipping Policy

Thank you for choosing Swift Aluminum! We aim to provide a smooth shopping experience with a shipping policy focused on ensuring your satisfaction.

  • Shipping Methods and Timelines: We offer standard shipping, aiming for the fastest delivery possible. Orders are typically delivered within 5 to 7 business days (Monday to Friday), with a cut-off time for orders at 4:00 PM (GMT).
  • Shipping Costs: A Flat rate of 80 For any kind of window, No matter how much the quantity is.
  • Order Processing: Orders are processed within 1 to 2 business days (Monday to Friday) from the purchase date.
  • Tracking Information: You’ll receive a confirmation email with tracking information once your order is shipped, allowing you to monitor its status and location.
  • International Shipping: Currently, we only ship within the United Kingdom and do not offer international shipping.
  • Order Status: Check your order status on our website using your order number. We’ll also send email updates about your order’s progress.
  • Returns and Exchanges: Please see our Return & Refund Policy for details on returns and exchanges.
  • Lost or Damaged Packages: If your package is lost or damaged during shipping, contact us immediately. We’re committed to resolving any issues, ensuring customer satisfaction, including full refunds for lost products.
  • Order Changes and Cancellations: Changes or cancellations can be made within 24 hours of ordering. While we strive to accommodate requests, we cannot guarantee changes or cancellations once an order is processed and shipped.
  • Incorrect Shipping Address: Ensure your shipping address is correct upon ordering. If you notice an error, contact us at enquiries@swiftaluminium.co.uk immediately. We have a limited window to correct addresses before orders are shipped.
  • Delayed Orders: In case of delays, we’ll inform you promptly about the status of your order.

For any questions or concerns about our shipping policy, contact our customer support team at enquiries@swiftaluminium.co.uk. We’re dedicated to delivering your products efficiently.

Thank you for shopping with us!

Contact Information:

  • Email: enquiries@swiftaluminium.co.uk
  • Phone: +44 01302 248118
  • Hours: Monday-Friday, (10AM – 5PM) GMT
  • Address:
    Unit D1c,
    Harworth Industrial Estate Bryans Close,
    Doncaster,
    DN11 8RY